Responsible Gaming
Gambling Should Be Entertainment
At Vegas Hero, we believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the house always has an edge, and you should only gamble with money you can afford to lose.
Please read the information below to learn how to gamble responsibly and where to find support if you need it.
Age Verification
You must be at least 18 years of age, or the legal gambling age in your jurisdiction (whichever is higher), to use Vegas Hero. We take age verification seriously and reserve the right to request proof of age at any time. Gambling by minors is illegal and harmful.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own behaviour?
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to try to win back money
- Borrowing money to gamble or pay gambling debts
- Hiding gambling activities from friends or family
- Neglecting work, school, or personal relationships due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Gambling to escape problems or cope with negative emotions
- Unsuccessful attempts to cut down or stop gambling
- Lying about the extent of your gambling
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs, please seek help immediately. Problem gambling is treatable, and support is available.
Self-Help Tools
Vegas Hero provides the following tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or time period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you're losing control
We encourage you to make use of these tools. You can access them through your account settings at any time.
Support Organizations
If you're struggling with gambling, help is available. Please contact one of the following organisations:
United Kingdom
- GamCare: Free, confidential support and information. Call 0808 8020 133 or visit www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme. Register to self-exclude from all licensed online gambling operators in the UK. Visit www.gamstop.co.uk
- Gamblers Anonymous: Free peer support meetings across the UK. Visit www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
If you believe you may have a problem with gambling, please reach out to one of the support organisations listed above. There is no shame in asking for help—problem gambling is a recognised condition, and treatment is available and effective.
Your wellbeing is important to us. Do not hesitate to contact a support service today.